In this exercise, please read the mini$-$case below and answer the questions that follow.

Brutus U$.$ Versity is the Dean of the School of Business. He is interested in evaluating the effectiveness of the business school and decides to develop a balanced scorecard. The long$-$term vision of the business school is $"$to create an environment in which the development and dissemination of business knowledge can flourish." The mission is $"$to advance scientific research and development in the field of business; to provide the highest quality instruction in business; and to serve the business community through the effective design and delivery of value$-$added programs." Brutus knows that the purpose of the balanced scorecard is to translate an organization's strategy into operational terms by measuring performance from many perspectives or across several categories. Thus, he determines that he is going to consider the four perspectives or categories$$Customer$,$ Internal Employees, Innovation, and Financial$$in the balanced scorecard for the School of Business.

Which of these tasks emphasizes an innovation perspective?

Multiple Choice

satisfying faculty and staff

increasing profitability

developing new course offerings

reducing costs

reducing student$/$faculty ratios