In this module we learned about the controlling operations, including: operating budgets, productivity control, and payroll control of small and large properties. Read the following article by Hotel Management and respond to the prompts below.

How did this article address what we studied in this module?

What did the article list as having the largest impact on the operating budget? Are there similarities between $2009$ and now? In what ways can the $2009$ recession experience help us plan or predict recents effects of the COVID$-19$ virus on the hospitality industry?

Do you have any personal work experience related to operations control and$/$or recent effects of the COVID$-19$ pandemic on the hospitality industry?