In this section, provide detailed information and specific examples regarding your STAR Service performance for the performance cycle.

The ability to perform the essential responsibilities of a job role as outlined in the job description. Demonstrates knowledge of the procedures, processes, established department practices, equipment, etc. necessary to effectively perform the job. Executing processes and procedures effectively as outlined by the job description and/or outlined by supervisor. Actively participates in training and development opportunities to expand job knowledge and effectiveness

Understands and adheres to departmental and organizational standards, policies, and procedures, as appropriate. Asks clarifying questions when uncertain. Continuously works to maintain standards.

Effectively manages one's time and resources to ensure that work is completed efficiently and at expected levels of output. Accepts responsibility and accountability for actions at work. Displays commitment to the job by being available for work, doing it properly, and completing it on time without complaint. Graciously accepts other duties as assigned and/or volunteers to work with others to get the job done.

Demonstrates accuracy and quality of work in general; ensures thoroughness, neatness, completeness of work. Adheres to the organization's quality standards. Strives for excellence. Values learning and seeks out new learning opportunities. Completes learning assignments in a timely manner. Keeps abreast of new developments and enhancements to systems, procedures, and products, and readily adapts when change is required. Volunteers constructive suggestions for improvement.