In this section, there are 20 questions or statements. Decide whether each is either true (T) or false (F).

1- Efficiency refers to getting the most output from the least amount of inputs. *

True

False

2- As business expands, fewer departments are needed. *

True

False

3- Management involves achieving business objectives through people. *

True

False

4- National economies are becoming more open. *

True

False

5- AGM stands for the Annual General Meeting. *

True

False

6- Pictorial communications include sending pictures, charts and diagrams *

True

False

7- A company that intends to go public must stay away from public listing. *

True

False

8- Communicating with other organizations include electricity company and providers of insurance and finance. *

True

False

9- In a decentralized organization, authority, responsibility and decision making are concentrated at the top of the chain of command. *

True

False

10- Visual communications involve the sender writing to a receiver. *

True

False

11- Information such as customer feedback and performance is passed up the chain of command. *

True

False

12- An increasing number of businesses are becoming flatter and decentralized. *

True

False

13- Two-way communication involve direct feedback from the receiver of the information or message. *

True

False

14- Major decisions that affect the entire organization are generally taken by the employees who are at the lowest level in the organizational hierarchy. *

True

False

15- Messages and information cannot be transmitted electronically. *

True

False

16- Managers and employees are accountable to their more senior managers. *

True

False

17- A business that fails to communicate effectively with existing and potential customers is in danger of losing them to rivals. *

True

False

18- The structure of a hierarchical organization looks like a pyramid. *

True

False

19- Tall organizational structures are always better than flat organizational structures. *

True

False

20- Businesses need to communicate with their customers, employees, as well as with other organizations *

True

False