In today's workplace, it is important to develop diverse people skills. Managers and leaders need to manage diversity effectively.

explain the following:

• In your opinion, what psychological process (feelings, actions, or thoughts) is most important for managers and leaders when leading a diverse team? Why?
• How difficult is it for individuals to change their feelings, actions, or thoughts about diversity issues?

 

Base the response on course material and online research, and a personal experience so i can understand. Be sure to write the responses using appropriate language, establishing professionalism, and demonstrating sensitivity to all groups. provide example.