Question: In Week 11's class, we discuss how to communicate bad news and goodwill. Your assignment is to find another example of a company that either

In Week 11's class, we discuss how to communicate bad news and goodwill. Your assignment is to find another example of a company that either expressed goodwill or conveyed bad news. In each case, what was the situation? Who was the company's primary and secondary audience? Was their communication effective or ineffective, and why? What was the result

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