Question: In what way can pro - customer rule breaking be vital for organizations? As a strategy for exceptional performance in customer service By completely eliminating

In what way can pro-customer rule breaking be vital for organizations?
As a strategy for exceptional performance in customer service
By completely eliminating the need for organizational rules
By reducing the need for customer service training
By shifting the focus from quality to speed of service
In what way can pro-customer rule breaking be vital for organizations?

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