Question: In what way do feedback interviews differ from initial customer interviews? Feedback interviews are the first time you can learn what the customer likes. Customers
In what way do feedback interviews differ from initial customer interviews?
Feedback interviews are the first time you can learn what the customer likes.
Customers are more likely to be forthcoming in feedback interviews.
Feedback interviews elicit information about why the customer is interacting with the product or service.
Feedback interviews dont take as much time.
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