Question: In your own words, briefly explains terms below. Please state the one (1) link/ book that you use as reference for each term. (Notes: each

  1. In your own words, briefly explains terms below. Please state the one (1) link/ book that you use as reference for each term. (Notes: each explanation not more than 40 words)

a) Performance

b) Features

c) Reliability

d) Durability

e) Quality planning

f) Quality control

g) Quality Assurance

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