Question: Include the specific topics to be covered for documentation improvement, the amount of time that you plan to devote to training for each group, and

Include the specific topics to be covered for documentation improvement, the amount of time that you plan to devote to training for each group, and how you will cover their responsibilities during the training

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The quality of the argumentation

The status rule: We tend to have more confidence in information presented by someone who has a relatively high status and rank in society than by someone who hasnt.

The spatial rule: The closer spatial proximity we have to an event, the more importance we will attach to it.