Question: Indicate whether the following statements relating to feedback and customer service are true or false. Staff feedback about products or services is valuable because they

Indicate whether the following statements relating to feedback and customer service are true or false. Staff feedback about products or services is valuable because they are in direct contact with customers. 2. A customer evaluation questionnaire contains a series of written, open questions that ask the customer to rate their opinion on your service or products. 3. Constantly monitoring the customer service being given to your customers will allow you to improve your service delivery. 4. Staff feedback about products or services is irrelevant because they only supply the product and do not purchase it

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