Industry 4.0 has evolved from a niche concept to a full-fledged, legitimate, revolution and has significant implications for logistics operations around the globe. Industries that are slow to adapt will find it increasing difficult to compete in an increasingly competitive marketplace. Consider an organisation that you work/intern for (or an organisation that you are familiar with) that is part of a supply chain of product(s) or service(s). This organisation may be a start-up, SME, MNC, non-profit organisation, or government agency. The role that this organisation plays in the supply chain may be a supplier, manufacturer, distributor (or wholesaler), retailer, or logistics service provider. (a) In your own words, briefly describe the background (e.g. type, nature of business, role in the supply chain, etc.) of this organisation you have selected. (5 marks) Using the framework of Handfield \& Linton (2017), examine the supply chain of this organisation to determine how nimble the supply chain is to be able to respond to sudden demand or supply shocks. Give evidence/reasons to support your answer. (10 marks) (b) Identify a logistics business process for an existing operation in this organisation you have selected. Construct a process flow chart for this existing logistics business process. Evaluate one (I) main problem/issue that is presenting itself as a potential bottleneck to this process. You may use a suitable technique to help you uncover the problem/issue. For instance, techniques such as Five Whys, Root Cause Analysis, Mind Mapping. Fishbone_ Diagram. may be useful see https://www.businessanalyststoolkit.com/problem-solving/. Give evidence/reasons to support your answer. (20 marks) (c) Propose how Industry 4.0 technologies can be used to address the problem/issue that you have identified in (b). You need to justify your answer with evidence/reasons. As you present the problem/issue and propose solutions, think about this from an Industry 4.0 lens and include potential productivity gains. For example, issue A can be potentially addressed with solution X with an expected Y% improvement in productivity. Include all calculations and assumptions where necessary. (20 marks)