Information and Knowledge Management

$4\mathrm{.}1$ Introduction

What is Intellectual Capital?

With the emergence of the knowledge economy, it has become increasingly important for organisations to reconsider the value of their intangible assets. The value of the organisation can no longer be viewed as the value of the assets that reflect on the traditional balance and value sheets.

Intellectual capital may be defined as "the economic value of two categories of intangible assets of a company: organisational$/$structural capital and human capital," $($Jashaphara$,2011$:$66).$

Structural capital are the tangible elements of the organisation such as software, customer, supplier information and systems that remain with the organisation. It is the capabilities that an organisation uses to meet market and societal requirements $($April & Izadi, $2013$:$57).$