information systems 1

SECTION A [100 Marks] Companies Making IT A Competitive Advantage All enterprises, regardless of what they produce or the services they deliver, are really information businesses. The accuracy, speed and precision of IT systems means the difference between winning or losing customers, keeping supply chains profitable, and solidly translating new concepts into revenue-producing products and services. The world's best-run services businesses have customer-driven IT as part of their DNA; it is very much who these companies are internally. Answer ALL the questions in this section. Question 1 (20 Marks) An organisation can survive and succeed in the long run if it successfully develops strategies to confront the five competitive forces that shape the structure of competition in its industry. From an information systems perspective, the tool provides further pointers towards how IS can be used to benefit the business. Discuss the competitive strategy concepts that the organisation can adopt to remain competitive