Information technology is at the centre of the information revolution. However, the role and impact of information technology in business can be complex and confusing. Using practical examples from any one of the organisations selected in the question above, critically evaluate the usage and benefits of technological systems throughout the value chain to enhance operational excellence and competitive advantage of the business.

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With the arrival of the net and management information systems think computers phones and software businesses are able to transform from local mom and pop shops to international household names so as ... View the full answer