Information technology (IT) is a key driver in supply chain because it functions as the glue that allows other supply chain drivers to work collectively with the goal of creating a coordinated, integrated supply chain. IT is also critical to supply chain performance because it supplies the foundation on which managers make decisions and supply chain processes execute transactions. Without IT, a manager cannot know how much inventory is in stock, what customers want, and when more products should be produced or shipped.There is a focus on applying information technologies when managing the macro processes of a supply chain, which include Customer Relationship Management (CRM), Internal Supply Chain Management (ISCM), and Supplier Relationship Management (SRM).Conduct research. For your research, you will need to do the following:Select a macro process to discuss in your design plan (CRM, SRM, or ISCM). Research the process and the technologies used to support the process.Research Wal-Mart and Amazon and how they use technology to support their macro processes.The macro process that you selected and how it relates to a new audio-visual companyDescribe the Enterprise Planning (ERP) system and IT software that your company will use and how it will be leveraged to manage your selected macro process.Discuss advantages and disadvantages of the IT software that a new audio-visual company will use, including its reliability.Discuss how Wal-Mart and Amazon use technology to support their processes. Is this similar or different than the approach that your organization will take?