Information technology tools, including social media platforms, PCs$,$ and smartphones, along with $q,$ create value for both the buyer and seller by improving speed, ability to collaborate, customer engagement, and accountability.

A$.$ customer relationship management $($CRM$)$ applications

B$.$ the Internet and smartphones

C$.$ ecommerce applicatio

D$.$ innovative sales practices

E$.$ ecommerce, customer relation ship management $($CRM$)$ applications, and the Internet