InnoTech Software: Contrasting Styles

InnoTech Software Solutions (ISS), is medium size technology company located in the Yaletown District of Vancouver, Canada. The firm has 79 staff in total. The Software Design and Development Team (SDD) has 42 team members located on the 2nd floor of a converted warehouse space, while the User Acceptance Team (UAT) has 36 members located on the 3rd floor of the same building. Both teams work closely together developing video game software for the Microsoft X-Box and Sony PlayStation platforms. Their popular game franchise "Clown-Hunt" has proven popular with the gaming community. Over 17 years the firm has been able to introduce a continuous string of highly successful releases to the Franchise that has kept pace with continually evolving technologies, and the changing demands of the consumer market. The firm hopes to release its first game on the Apple App store next year, to capitalize on the lucrative gaming community that uses I-Pad's and I-phones. On the surface at least, the interactions between the SDD team, and the UAT teams seem cordial. Both teams collaborate extensively on the software solutions created by InnoTech.

The User Acceptance Testing Team Leads

Work delegation among 5 team leads informally is the key problem of between User Acceptance Testing team leads. The formal Work Plan would be discussed very occasionally when there is a critical deadline is given and Emma directs Ken to meet with his Team Leads. Regularly they felt meeting are stressed. Another key note among team leads is the high gap of tenure and experience. Most senior person has worked for company for 13 years while the most junior lead has been working with group for about 9 moths. The office environment in the UAT is quite constant no matter Ken is around the office or not since he has to travel 10 days every month.

The User Acceptance Testing Developers

The key problem between the User Acceptance Testing developers team is lagging to meet deadlines and making the employees sit for extra work days (in weekend) is not at all a sign of good leadership of Dryden. However, in general, Drydens leadership approach is quite positive among the younger developers and they would love to know what is going on around.

QUESTIONS: Relationships explained by using management skills' theories