InnovaTech has also let you know that they've had issues with managers not handling difficult conversations well. They'd like you to provide a strategy to help their managers handle these situations, especially in light of their diverse employee population. Which strategy should managers at InnovaCorp to use to best ensure their conversations are constructive and inclusive?

Focus solely on their perspective to maintain control

Set the stage for open conversation and ask questions

Avoid discussing sensitive topics to prevent conflict

Dominate the conversation to ensure their voice is heard