Insert Home Name Class BUS 231-005 Date: March 29, 2018 process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180- degree feedback. a. True b. False Indicate the answer choice that best completes the statement or answers the question 16. Recruiting and selecting employees involves which hu man resource management goal? a. Implementing strategies b. Managing talent c. Maintaining an effective workforce d. Finding the right people e. Controlling strategies 17. The hiring of applicants based on criteria that are not job-related is called: a. affirmative action b. equal employment opportunity d. reverse discrimination. c. employment-at-will. is part of the new social contract for employees. a. Job security b. A cog in the machine c. Knowing d. Employability, personal responsibility e. Routine jobs 19. Recruiting methods that are used to promote the hiring, development, and retention of"protected groups" are examples of a. equal employment opportunity b. affirmative action. c. illegal discrimination. d. unfair labor practices. e. nepotism. 20. Which are used to help determine why employees are leaving their jobs? a. Termination interviews b. Focus groups c. Employment tests d. Exit interviews e. Assessment Centers Page 3