Question: Installing mufflers at the Stanley Garage in Brandon, Manitoba, involves five work elements. Linda Stanley has timed workers performing these tasks seven times, with the

Installing mufflers at the Stanley Garage in Brandon, Manitoba, involves five work elements. Linda Stanley has timed workers performing these tasks seven times, with the results shown in the following table.

Installing mufflers at the Stanley Garage in

*Employee has lengthy conversations with boss (not job related).

By agreement with her workers, Stanley allows a 10% fatigue factor and an 8% personal-time factor. To compute the standard time for the work operation, Stanley excludes all observations that appear to be unusual or nonrecurring. She does not want an error more than 5%.

a) The normal time for the overall process is___ minutes (round your response to two decimal places).

The standard time for this process is ___ minutes (round your response to two decimal places).

b) The number of observations that are required for a 90% confidence level within 5% accuracy is___ observations (round your response to the immediate higher whole number).

Observation (minutes) 3 4 5 Element 1 2. 6 7 4 6 6 16* Performance Rating 115% 95% 105% 95% 130% 4 6 Select correct muffler Remove old muffler Weld/install new muffler Check/inspect work Complete paperwork 5 6 6 7 14 5 12 14 14 Nov 14 18* 2 3 23* 6 3 6 6 7 7 6 6

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