Instead of verbally explaining a manufacturing process, a manager demonstrates it on the factory floor. Feature identical elements.

A manager provides employees with tactics for relapse prevention to help them anticipate situations that might cause them to fall back into previous behaviors. Give employees transfer strategies.

You are the chief learning officer for your organization and are tasked with evaluating a recent training program. What is the easiest way to accomplish this task?

Measure the return on investment.

Test participants$$ knowledge and skills before and after the program.

Assess participants$$ reactions to it$.$

Assess the transfer of learned skills to the job.