Instruction

This assessment task requires you conduct research and develop a workforce plan for King Edward VII College. You will also be required to communicate the rationale for, as well as objectives of, the plan to the CEO.

 

Assessment Resources 

• Strategic and Operational Plan
• Workforce Information 2019
• Workforce Action Plan Template

 

Assessment criteria

Students must complete all of the activities listed and submit:

• Workforce Action Plan
• Email to all staff
• Signed observation checklist

 

Carefully read the following scenario.

King Edward VII College was established in 2010. The College is based in the Melbourne CBD and it offers a range of courses in management, marketing, human resources and international business. It currently has around 500 students enrolled across all of its courses. 

The College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities. 

Due to its success, the College plans to establish two additional campuses, one in Brisbane and one in Sydney. The Brisbane campus will commence in October 2021 and Sydney in early 2022. Campus locations are already in place, with the process being overseen mainly by the CEO and Finance Manager. No staff have been employed as yet, but it is anticipated that each campus will require a receptionist, a student services officer and 4 trainers. 

All other staff functions will be completed by existing staff at the Sydney campus until such time as student numbers increase substantially. 

It is anticipated that maximum student numbers at the new campuses will be up to 50 students per campus.

The College currently employs 24 staff members. That includes the CEO, a Marketing Manager and a Marketing Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers. 

Information about the staff, including employment status, age, gender and cultural background is provided in Workforce Information 2019. 

All staff are employed via individual contracts, and there is no enterprise agreement in place.

 

Complete the following activities:

1. Review the scenario information, as well as the Strategic and Operational Plan and Workforce Information 2019. Identify sources of information that you can use to research workforce supply in the education sector as in the scenario information and as indicated below.

• The organisation's requirements for a skilled and diverse workforce as reflected in its strategic objectives.
• Workforce issues as identified in the Strategic Plan and that must be reflected in workforce objectives. 
• Workforce objectives that are required to meet the overall strategic objectives. 
• Workforce characteristics of King Edward VII College staff, including employment status, age, gender and culture.
• Assessment of staff turnover rate and whether the rate is acceptable or not. 
• Factors affecting workforce supply, including economic conditions, industry trends, skills and labour shortages, unemployment rate and competition for workers. Your analysis should be both general, as well as specific to the education sector within which King Edward VII College operates.
• The industrial relations framework that applies to King Edward VII College workforce. 

 

2.Using your research and the notes that you have made, develop your workforce plan. 

The workforce plan that you develop must address:

• Purpose of the workforce plan
• Strategic objectives and key workforce requirements 
• External environment analysis to identify external factors that impact on the company and its workforce
• Industrial relations relating to the education and training industry, as well as King Edward VII College 
• Analysis of current workforce characteristics and profile using workforce information provided. 
• Future workforce needs
• Gap analysis to identify the gaps between future workforce need and existing workers
• Workforce plan objectives, including attracting and retaining skilled staff and workforce diversity and cross-cultural management.
• Key workforce plan issues and actions. 
• Communication and consultation strategy to assist with organisational changes. 
• Contingency plans so as to ensure that the organization can access skilled labour in the event of unplanned events. 

You must use the Workforce Action Plan Template.

3.Meet with the CEO to establish agreement on workforce action plan. This part of the assessment requires you to meet with the CEO (roleplayed by your assessor) to discuss the workforce plan you have developed and seek their input. Print off a copy of your workforce action plan to take with you to the meeting. Take notes on the CEO's feedback, as you will be expected to update your action plan with this in the next activity. 

 

Before concluding the meeting, ensure that you have the CEO's approval and endorsement of your plan.  You should gain their agreement and support for the plan's objectives and proposed performance indicators. 

 

4.Revise the Workforce Action Plan. Update your Workforce Action Plan, incorporating the CEO's feedback from the meeting.

 

5.Prepare an email to all staff (your assessor). The final part of the assessment requires to you send your final Workforce Action Plan to the CEO and to all staff. Assume that this is part of your strategy to assisting staff to deal with organisational change so you should ensure that you clearly communicate the benefits of the Workforce Action Plan and summarise changes that will occur. 

Answer rating: 100% (QA)

the assessment task requires conducting research and developing a workforce plan for King Edward VII College The objective is to communicate the ratio... View the full answer