INSTRUCTIONS AND COMPLETION TIMING

$$ Module $10$: Complete all sections of this document and submit in Sales Negotiation Part $1$

$$ Module $11$: After receiving feedback on the submission, update all sections of this document and submit in Sales Negotiation Part $2$

COMPANY OVERVIEW

COMPANY INFORMATION

Praxedo has been a pioneering force in Field Service Management software since its inception in $2005.$ The company focuses on reinventing the operational workflows of field service teams, enhancing technician agility, connectivity, and productivity through its cloud$-$based solutions. Praxedo's software is designed for a wide range of industries, offering customizable features that cater to the unique demands of each field service operation $($Praxedo$,2024).$

Years of Experience: $19$ years, establishing a significant presence in the field service management industry since $2005.$

Customers: Over $1,300$ companies globally, demonstrating extensive market adoption and trust.

Daily Users: $40,000,$ indicating a strong and active user base.

Daily Jobs Managed: $100,000,$ showcasing the software$$s capability and reliability.

Locations: Headquartered in Chicago, IL$,$ USA, with operations catering to a global clientele. Praxedo has a significant international presence.

Ratings: High user satisfaction with ratings of $4\mathrm{.}6$ on Capterra $($Capterra$,2024).$

Competitors: Praxedo competes in the field service management software market with companies like Freshdesk, Jobber, Servicebox. Despite the competition, Praxedo's unique value proposition lies in its adaptability, ease of use, and commitment to customer service and innovation.

Sales Team Contact Information

Albin Jose Kurian, Senior Sales Manager: kuriaalb@sheridancollege.ca

Martin Paul Velasco, Sales Director: velascma@sheridancollege.ca

Pau Vila, Senior Sales Consultant: vilap@sheridancollege.ca

Zheng Liu, Senior Sales Consultant: liuzhe@sheridancollege.ca

EXPERIENCE AND EXPERTISE

Awards and Certifications

Praxedo was awarded the "Best Productivity App" by the "Troph$$es de la convergence" in $2013,$ demonstrating its innovative approach and the added value it brings to customers $($Praxedo$,$ Praxedo won the $$ Best Productivity App $$ award $!,2013)$

Praxedo has achieved ISO $27001$ certification, ensuring that it maintains the highest standards for information security management $($Praxedo$,$ Praxedo receives ISO $27001$ certification for securing information systems, $2021)$

Customers

Praxedo serves a broad range of industries and has successfully onboarded more than $1,300$ companies worldwide. Our customer base reflects its capability to cater to large enterprises as well as SMBs$,$ across various sectors including telecommunications, energy, utilities, and HVAC $($Customers$,2024).$

Large or Similar Contracts

Kiloutou Case Study

Kiloutou, a leading rental equipment company, leveraged Praxedo's field service management software to enhance its operational efficiency and customer service. The implementation streamlined Kiloutou$$s scheduling processes, reduced travel times, and improved overall productivity, demonstrating Praxedo's capability to adapt and deliver results in the equipment rental sector $($Customers$,$ Praxedo Case Studies, $2024).$

Axians Case Study

Axians, an ICT services provider, utilized Praxedo to optimize its field service operations, resulting in improved dispatching, enhanced efficiency, and better customer satisfaction. This case highlights Praxedo$$s success in integrating field service solutions within the ICT sector, showcasing flexibility and significant performance improvement $($Customers$,$ Praxedo Case Studies, $2024).$

PROJECT REQUIREMENTS

REQUIREMENTS

$$ Refer to the Buyer$$s RFP for details on what is required.

$$ For each item in the buyer$$s Project Requirements, complete the Vendor$$s Response section in the table $($provided below$)$

$$ NOTE: Do NOT change the format of this table

Business Need Description$/$Details Vendor$$s Response

$1$ Design optimized routes to visit more customers in one day

Target Metric: Improve route efficiency and reduce travel time by $20\%$

$1\mathrm{.}1$ Job Scheduling & Dispatching $$ Help technicians manage their equipment, routes, and time more efficiently to help make scheduling and dispatching quick and simple

$$ A system that automatically considers availability, skill level and geographical location when assigning jobs

$$ Automatic notifications for technicians

$($O$\text{'}$Shaughnessy$,2020)$

$$ List the specific products$/$services that you provide that would meet this need

$$ Provide an explanation$/$evidence to support this claim

Praxedo$$s Smart Scheduler tool powered by advanced algorithms, is at the core of our response to your need for optimized routing. It is designed to analyze operational constraints and job site distances, ensuring the shortest and most efficient routes possible.

Our approach to optimizing field service operations has already been acknowledged in practical scenarios. Our system is designed t