Question: INSTRUCTIONS / ARAHAN Part A contains THREE questions. Answer TWO. Bahagian A mengandungi TIGA soalan. Jawab DUA. QUESTION/SOALAN MARKS/MARKAH 1. Business process reengineering focuses

INSTRUCTIONS / ARAHAN Part A contains THREE questions. Answer TWO. Bahagian A

INSTRUCTIONS / ARAHAN Part A contains THREE questions. Answer TWO. Bahagian A mengandungi TIGA soalan. Jawab DUA. QUESTION/SOALAN MARKS/MARKAH 1. Business process reengineering focuses on the business processes within the organisation. Required: (a) Describe the principles of business process engineering. (b)Identify the key components of business process reengineering. (14) (6) (Total / Jumlah: 20)

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