Instructions: Below you will find a sample scenario encountered during an audit. You will have to determine whether the given scenario is a non$-$conformity or not a non$-$conformity.

If you believe the given situation is a non$-$conformity, select the "Non$-$conformity" option. Then, fill out the report stating the details of the non$-$conformity, the evidence that makes the situation a non$-$conformity, and the ISO Standard requirement that was not fulfilled by the organization.

Marking scheme for a nonconformity:f you believe the situation is NOT a non$-$conformity, then select the "Not a Non$-$conformity" button. Then, complete the audit investigation template, clearly stating:

$1.$ Your reason$($s$)$ for thinking there is not yet sufficient evidence to report your findings as a nonconformity $(2$ marks$)$

$2.$ How you would investigate to determine conformity or nonconformity. Include $4$ audit trails you would follow and specific examples of audit evidence you would seek and for what purpose, including the ISO clause requirement as a reference. $(8$ marks$)$

Once you complete the exercise, click the "Submit" button to save your results. After submission, you can check the answer by clicking on the "Solution" Button.

During an Internal Audit, you view Test Report $982$ dated on $11\mathrm{.}08\mathrm{.}2022$ and find that the lab was issued the report without the name and address of the customer. Instead, it was bearing a serial number. However, the test report has referred the name and address of the laboratory, the date of the report, the identification of the sample, the description of the method used, the results of the test, and the conclusion drawn from the results. It also clearly states the uncertainty of measurement and the traceability of the results to international standards.

When asked about the missing customer details in the test report, the Lab Technician stated, $$As per the customer requirement to maintain confidentiality, he has provided the sample along with the serial number. Therefore, we declare the reports in the same way. We have an agreement with the customer in this regard.$$ Nonconformity details

Evidence

Requirement