INSTRUCTIONS: Describe three methods you would use to improve the survey response rate in the following scenario and explain why these methods will work.

Scenario: You need to gather employee retention program implementation data in an organization that is generally known to resist data collection. The organization is a modern, multi$-$station garage in a car dealership that provides automotive repairs and routine maintenance for a large number of customers. It is a busy, fast paced operation, where speed and accuracy are equally important to the business. Consequently, most of the employees see providing data as too obtrusive and disruptive to their daily, almost nonstop, work schedules. After speaking with management, you determine that a survey or questionnaire may be the best approach, but you are concerned about your ability to achieve a $60$ to $80$ percent response rate. After doing some additional digging, you also learn that most of the technicians and mechanics you will need to survey are adverse to using computers to complete surveys, since they need to leave the shop floor and computer access is limited$.$