Instructions: Determine whether each item listed below is a tangible or an intangible benefit.

Decreased expenses $($Click to select$)$

Decreased processing errors

$$

Improved decision making

$$

Decreased response time $($Click to select$)$

Improved community service

$$

Improved goodwill $($Click to select$)$

Increased quantity or sales

Improved morale

Increased quality $($Click to select$)$