Instructions

• develop measures and assess outcomes against plans and standards to improve organizational effectiveness use LumeLearning.com Principals of Management Module 15 Controlling

How to Set Up the Paper

Word or Rich Text Format (RTF) document that is double-spaced using 12-point font; not extra spaces added by Word,The final product will be5-6 pages in lengthexcluding the title page and references page.

title page with a title, date, course number and section, your name, and the instructor's name.

Scenario

The following chart displays the results of the first year's production of the, Lacks Tracks Cycles, an electric-powered chopper-style motorcycle beingproducedby Lacks Tracks Cycles to compete with Harley-Davidson's Electra Glide. The metrics table below was created from data supplied by Lacks Tracks Cycles five (5) plants. The purpose of the table is toprovidedata for management to decide what controls and actions are needed to increase productionefficiency.

You recently joined the Lacks Tracks Cycles' headquarters staff as a quality assurance associate. Your manager has requested you to do an analysis of the first year's motorcycle production results.This informationwill be used bymanagement to evaluate and improve overallproductionefficiency.

Lacks Tracks Cycles is known for producing high-quality products at reasonable prices. They plan to compete against Harley's top-end model bydevelopingsuperior productionefficiencythat will allow them to pricesignificantlybelow Harley Davidson's Electra Glide model.

The chart below lists the desiredproductionstandards and the actual production metrics for each stage of the electric motorcycle's manufacturing process that needs to be completed to determine the overallproductionefficiency at each of Lacks TracksCycles'five (5) production facilities.

A comparison of the production standard to the actual production outcomes using all the relevantmetricsallows management to determine which of its facilities is the mostefficientproducerof theelectricmotorcycle. This knowledge will help Lacks Tracks Cycles' management team to determine what controls need to be put into place at their various production plantsto match the productionefficiencyof their mostefficientplant. Moreefficiencymeans higherproductionat lower per unit (cycle) costs.

Metrics Total Cost to Manufacture (per unit] Manufacturing Cycle Time (time to complete a single vehicle - in hours] Yield (percentage of cars produced to specifications first time without rework) Defective Rate! Recall Rate Scrap Rate Average Production Downtime Training Time (hours per month) Shipping Problemstamage (per 10,000 units) Safety Incident per Employee Number of units manufactured per year Utilization Rate {Capacity rate facility is utilizing during available production time] Standard Maryland Delaware 13,500 15 98% 2% 2% 0.50% 1.50% 45,000 81.82% 15,250 18 99% 1% 3% 1% 2.25% 43,000 28.18% 14, 100 16 92% 3% 4% 1.50% 0.25% 22,000 49.09% New Jersey Texas Alaska 12,250 16,000 12 12 96.50% 92.50% 3.50% 2.50% 2.50% 2% 0.25% 0.50% 5 2 2 1 3% 2% 42,500 48,000 22.22% 82.22% 14.250 14 95.15% 4.85% 1.90% 0.25% 1.90% 45,500 82.23%