Instructions

In this exercise you will practice what you've learned about crafting an appropriate e$-$

mail using the proper format, etiquette, writing and grammar.

Write an e$-$mail to Amanda Wills, Librarian in the Learning Commons, asking a

question about accessing the services of the Academic Success Centre in the Learning

Commons you may have after our session with Learning Commons staff on Monday.

It can be any question you like such as clarifying something you heard, who to contact

for help or booking an appointment.

Draft your e$-$mail in a Microsoft Word document including all elements of the

e$-$mail.

Copy and paste all the elements it into a new e$-$mail from your student

Microsoft Outlook e$-$mail and ensure it is formatted properly.

You do not need to send the e$-$mail. Take a screen shot of your prepared

e$-$mail and insert the image into a new page in your Microsoft Word

document.