INSTRUCTIONS: Please read and answer the following questions using the provided resources, your course textbook & your own ideas/insights based on the online learning sessions/interactions: Alan Mulally, Ford Motor Company Communicate, communicate, communicate," says Alan Mulally, CEO of Ford Motor Company. Everyone has to know the plan, its status, and areas that need special attention. Mulally's emphasis is on open and honest communication. When he arrived at Ford, there were only six or seven people reporting directly to the top leader, but Mulally quickly changed that to include every functional discipline on the executive team, because "everybody had to be involved." He instituted color coding for reports: green for good, yellow for caution, and red for problems. In the beginning, managers were all coding their operations reports green. Mulally bluntly said You ... know, we lost a few billion dollars last year. Is there anything that's not going well? Manager Mark Fields admitted production problems with a new car model. The whole place was deathly silent ... then Mulally started clapping and told Fields how much he appreciated his honesty. 1. How would you describe Mulally's communication style? (40%) 2. If you were in leadership position, how would you use open communication climate? (30%) 3. Explain the importance of listening for leaders. Be specific. (30%)