Instructions: Read the mini-case, and answer the following multiple choice questions. Sara is a human resource manager in OX Company that manufactures and sells women clothes and accessories. She realized that its branch in Zalka have not been achieving sales targets for the past trimester, and that employees have been demotivated. In an attempt to understand the reasons of their attitudes, she conducted a series of personal face to face interviews with each employee separately. The number of employees working in that branch exceeded 50, thus she chose a random sample, based on which she made inferences and came up with conclusions. Their answers indicated that the number of working hours, lack of bonuses, lack of promotions, and the stress they face from their supervisors and manager at the branch is making them look for better opportunities in different places. Sara tackled the problem from the right perspective, because she believed that in order to satisfy and retain their customers, the employees need to be satisfied and content. Therefore, she initiated a bonus system that granted every employee a percentage of the sales he or she makes every month. Three months later, the branch turned into a very busy store, with very active employees that rush to serve customers and persuade them to buy, thus she did not repeat her research.

What is the sampling technique used? *

Systematic random

Haphazard

Simple random

Cluster

What is the approach do you propose that the sara should use? *

Inductive

Deductive

Abductive

Mixed