INSTRUCTIONS: Read the topic below about the Four (4) Elements of TQM or Total Quality Management.

Then, after reading and comprehending, draft a REFLECTION PA-PER by answering the questions below.

TOPIC: 4 ELEMENTS OF TQM

The four elements of TQM include:

1. Foundation (ethics, trust, and integrity)
2. Bricks (training, teamwork, and leadership)
3. Binding mortar (communication)
4. Roof (recognition)

Draft a REFLECTION PA-PER by answering these questions:

1. What had you learned from the topic(s) we discussed? Discuss and Elaborate.
2. Are there incidents in which the topic(s) have been applied in your organization? Wri-te a business case, give examples.
3. How does the topic(s) be applied in your organization? Wri-te a business case, discuss and elaborate.
4. What is your assessment, observation, comments, suggestions or opinion of the topic(s) discussed?

NOTE: The organization is referred to in the questions is an ELECTRONIC SEMICONDUCTOR COMPANY