Instructions When Maggie Lance took over Air-Techs packaging and shipping (P & S) department, it was notorious within the company as a dead-end, high-stress, uncomfortable place to work. Internal politics, territoriality, negativity, and conflict were the rule rather than the exception in the P & S department. Other employees joked that P & S stands for push and shove. The best word Maggie could find to describe the work environment in her new department was toxic.

Turnover is high, morale is low, productivity is substandard, and quality is a joke. Clearly, Maggie has her work cut out for her. Put yourself in her place. Where should she start? How should she proceed? What should be the key elements in her turnaround plan?

Be certain you explain why organizational structure cannot prevent internal politics, and list the two responsibilities of managers concerning conflict in the workplace.

Must be in your own words for points. Thank you