Insurers use machine learning when analyzing big data. Machine learning is correctly defined asa technology$-$driven process for analyzing data and presenting additional information to help corporate executives and business managers make more informed business decisionsstatistical and analytical techniques used to gain insight into customers attitudes about a company and its products and processes by analyzing recorded speechstatistical and analytical techniques used to understand customers and make business decisions by analyzing data about a company and its products gathered from blogs and social media networksa method of data analysis that automates model building and allows computers to identify hidden patterns without being programmed where to look