Internal Audit Questions 1A. During an internal audit, the Auditor is shown the audit report of...
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Internal Audit Questions 1A. During an internal audit, the Auditor is shown the audit report of previous internal audit, which include a non-conformity report stating that three (3) staff in purchase department had not been trained in the use of approved supplier list. The correction action taken was to verify all the pre-approved supplier list and bring them into conformance to the set criteria. The audit report non-conformity was closed thereafter. The Purchase Department Auditee tells you that no further investigation and actions were taken afterwards. You have checked the associated records, and it confirms the Auditee's narration. If you think there is evidence of non-conformity, complete the Nonconformity Repont, stating the relevance of each action. 1.B. In an internal audit, the auditee/process owner at the Registry in the University of XYZ says that the University has excluded Clause 8.5.3 of the ISO 9001:2015 Standard (which deals with property belonging to customers or external providers) in its Quality Manual and therefore argues that the audit cannot cover this Clause. You have checked the scope set out in the Quality Manual, and this assertion is confirmed. 1.B.1 Can the University claim exclusion under this Clause? YES or NO and explain why. 1.B.2 If this anomaly is corrected, what obligations will be imposed on the University under Clause 8.5.3 of the Standard? 1.C. In an internal audit, the Training Department in a bank could not show procedures that identified the training needs for all personnel. The Training Department Manager explained that the bank had been operating for 20 years and the work had become routine. He claimed there was no need to establish such a troublesome procedure. If the firm has built its Quality Management System (QMS) on the ISO 9001:2015 Standard, what is the non-conformity here and what is recommended under the standard? Internal Audit Questions 1A. During an internal audit, the Auditor is shown the audit report of previous internal audit, which include a non-conformity report stating that three (3) staff in purchase department had not been trained in the use of approved supplier list. The correction action taken was to verify all the pre-approved supplier list and bring them into conformance to the set criteria. The audit report non-conformity was closed thereafter. The Purchase Department Auditee tells you that no further investigation and actions were taken afterwards. You have checked the associated records, and it confirms the Auditee's narration. If you think there is evidence of non-conformity, complete the Nonconformity Repont, stating the relevance of each action. 1.B. In an internal audit, the auditee/process owner at the Registry in the University of XYZ says that the University has excluded Clause 8.5.3 of the ISO 9001:2015 Standard (which deals with property belonging to customers or external providers) in its Quality Manual and therefore argues that the audit cannot cover this Clause. You have checked the scope set out in the Quality Manual, and this assertion is confirmed. 1.B.1 Can the University claim exclusion under this Clause? YES or NO and explain why. 1.B.2 If this anomaly is corrected, what obligations will be imposed on the University under Clause 8.5.3 of the Standard? 1.C. In an internal audit, the Training Department in a bank could not show procedures that identified the training needs for all personnel. The Training Department Manager explained that the bank had been operating for 20 years and the work had become routine. He claimed there was no need to establish such a troublesome procedure. If the firm has built its Quality Management System (QMS) on the ISO 9001:2015 Standard, what is the non-conformity here and what is recommended under the standard?
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