Question: Internal controls are essential for managing risks in the order - to - sale process. Answer the following question based on your understanding of the

Internal controls are essential for managing risks in the order-to-sale process. Answer the following question based on your understanding of the COSO internal control framework: The following are the risks identified in an organisation regarding their order to cash process. 1. Products may be manufactured and shipped or services performed without a valid customer commitment. 2. The products, quantity, selling price, payment terms, sales tax or shipping address included on the manufacturing order may be incorrect. 3. Commission credit may be processes for an invalid invoice 4. Products or services may be sold to an unauthorised customer or to an unacceptable credit risk, resulting in uncollectible accounts. 5. Errors in the manufacturing order (e.g. products, quantity, and price) may not be identified and corrected prior to manufacture and shipment. 6. Non-compliance with government regulation may result in substantial fines, penalties, delays in collection, and/or loss of exporting privileges 7. Orders may be accepted and processed at prices and/or terms and conditions that are not acceptable to management. 8. Sales/orders may be lost, destroyed or altered. 9. Confidential information may be used to the detriment of the company 10. Sales and lease contracts may not be acceptable to management regarding pricing, terms, penalty clauses or credit risk. 11. Customers may not make payments to the company and/or issue fines or penalties resulting from unmet milestones Required: Analyse how the five components of internal control (Control Environment, Risk Assessment, Control Activities, Information & Communication, and Monitoring Activities) can be integrated to create a comprehensive and effective system for mitigating the risks identified in the order-to sale process. Provide specific examples of how the components would work together to address these risks. (25 marks)

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