Internal controls. Several potential problems in the sales/collection process are listed below Indicate at least two internal controls that would address the problem. Also identify which of the four purposes of internal control it addresses. 1. Internal Control 1. Purpose of Internal Control 2. Internet Control 2. Purpose of Internal Control A burglar takes cash while the office is closed. Items ordered are missing from a shipment, although they appear on the packing list. Sales and warehouse clerks arrange to ship merchandise to their friends. The cash receipts clerk steals money from incoming mail. Internal control purposes 1- Safeguard assets, such as by depositing cash daily in the bank. 2- Ensure reliable financial reporting, such as through financial statement audits. 3- Promote operating efficiency, such as with a procedures manual. 4- Encourage compliance with management directives, such as by appropriate training & performance reviews