Question: Internal efforts to create a capability and then achieve mounting proficiency in performing an activity is a one - step process that centers around properly
Internal efforts to create a capability and then achieve mounting proficiency in performing an activity
is a onestep process that centers around properly training and empowering employees to perform their assigned activities in a tightlyprescribed manner developed by the company's foremost technical experts.
requires first developing the ability to do something, however imperfectly or inefficiently; second, translating this ability into a triedandtrue competence andor capability by learning to do the activity consistently well and at an acceptable cost; and then continuing to polish, refine, and sharpen performance of the competence or capability, striving not just for ongoing improvements but, ultimately, for bestinindustry or bestinworld proficiency.
can be shortcut by weeding out underperforming employees, replacing them with people having stronger skills sets and knowhow, providing the new personnel with clear and detailed instructions on how to perform the desired capability, supervising their efforts, and having them repeat the activity a sufficient number of times to polish and sharpen their proficiency levels.
entails organizing a group of employees with the needed knowhow and expertise into a single department, providing departmental members with the tools and training needed to learn the desired competencecapability informing the department of the target levels of proficiency and cost that the company needs, and then motivating departmental members with an attractive package of rewards and incentives if they meet or beat the proficiencycost targets.
stands a better chance of succeeding if a company' creates competence teams and capability teams, provides team members with firstrate training and adequate resources, and empowers the team members to exercise their creativity and ingenuity to become proficient in performing their assigned competencecapability
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