Internship Activity

Chapter 2 Strategy, Competitive Advantage, and Information Systems Healthcare Industry

Information Systems have drastically altered the way we conduct business in healthcare. Every day it seems there is a breakthrough in research, product development, treatments and much of it is made possible by technology. Electronic Health Records have taken the forefront in the last few years because of the strong positives and horrifying negatives it brings to the table. But for those who are in the business of running a healthcare business, the Practice Management side of technology has made more of a difference.

For this Internship Activity, you will work for Chad Prince, Practice Administrator for Alliston Orthopedics Associates in Alliston, ON. Chad has recently taken on the role of Practice Administrator and is learning the ins and outs of managing a healthcare organization. His first role

is to learn about the market offerings of Practice Management. A quick web search for Healthcare Practice Management Software will reveal plenty of information on the relationship between Practice Management and Electronic Health Records.

Below is a letter from Chad outlining his expectations for your project.

Internal Processes -

There are lots of processes within a medical Practice. Just a few for you to consider are employee scheduling, record keeping, accounting, and records just for starters. How many of these processes are managed by the Practice Management software?