INTERVIEWER INTERVIEWEE DATE

Dieter W$.$ Jon G$.2/8/2024$

STEP NUMBER STEP NAME "Include pictures of the

interviewees and the space."

QUESTIONS DATA COMMENTS

$1$ How many people work on this step?

How many people are shared resources and work elsewhere, too?

$2$ What $\%$ of the time do people have available to work on this step?

$3$ How long from the time work is available to you until it is passed to the next step?

$4$ How long would it take to complete this activity if you could work on it without being interrupted or without waiting?

$5$ What $\%$ of units received at this step are complete and accurate?

$6$ How many units are waiting to be worked on right now?

Is that normal?

How old is oldest job in the queue?

$7$ Do you have to set$-$up anything $($equipment$,$ etc.$)$ before doing this step?

If so$,$ how long does that take?

$8$ What system is being used for this step?

How do you track needed information $($reports$,$ spreadsheets, etc.$)?$

$9$ Batching: Is work "bundled" before moving to the next department?

If so$,$ how many units move to the next step at a time?

$10$ What issues or barriers to flow make this step painful or time$-$consuming?

OBSERVATIONS POTENTIAL OPPORTUNITIES POTENTIAL SOLUTIONS