Interviewing Candidates The interview is the most widespread selection method used to il positions in organizations. Unfortunately, research on employment interviews has shown that without proper care, interviews can be reliable, low in validity, and biased against different groups. One way to prove the interview process is for HR Staff to keep the interview structured, standardized, and focused on accomplishing a small number of goal. Moreover using situational interviews where applicants are confronted with speci es, questions, or problems that are kely to arise on the job-have provided pertinent information about the way an aplicant may hande the job he or she is applying to fill in the following case, a local small business is overwhelmed by responses to a job posting and asks an HR Consultant to assist in the selection process in this exercise, please read the mini-case and answer the questions that follow David Holmes is an HR Consultant hired by Beds Penty (BOP), a local mattress company, BOP is a fairy new business that has grown dramatically in the past year. BOP needs to expand its customer service group and is looking to hire two customer service representatives. The HR Manager who also doubles as the head of customer service is overwhelmed by the response to the company's job opening posted on CareerBuilder.com The current customer service teps are relatives of the company's owner and they signed on as a favor to him-even though they had lite professional experience in customer service. Now that the department needs to expand, the owner and the HR manager need guidance in setting up a formal selection method for the new employees. 1. 12.00 points Which of the following types of interviews ve the predictive Stuational Operational Subjective Experien O O References MacBook Air