Introduction: An essential task of knowledge management is finding ways to capture and create knowledge. At times in your professional pursuits, you might be tasked with capturing knowledge from someone else on a topic you are not knowledgeable about. We would work with a Subject Matter Expert (SME) in this respect. These are critical are resources that provide the expertise needed when trying to capture knowledge.

Scenario: You are working as an employee at a hospital. Hospitals are critical for employees' knowledge management/learning initiatives on many different healthcare topics. You are tasked with capturing knowledge to introduce newly hired nurses to the appropriate policies and procedures on caring for patients in the hospital. Using the SECI model, Socialization: Externalization:Combination: Internalization:Mechanics: