Introduction

In this section write two cohesive paragraphs which should include:

$1.$ An opening sentence or two defining Reverse Logistics and Return Stores.

$2.$ Add at least one additional resource $($legitimate up to date news article or statistical

data$)$ on the market size, future trends in $$return stores$$ or other relevant research on

the subject.

$3.$ Discuss why this topic should be of interest to you as a business major, specifically link

this aspect of business to your major.

$4.$ Conclude this section with a short summary of the remainder of your paper.

Product Returns

In this section write at least five cohesive paragraphs to discuss the following topics. You will need to

complete additional online research $($at least two reputable sources$).$ Include citations within your text

and add complete Reference in the section at the end of your paper.

$1.$ What are the ethical issues of $$return stores$$ from supplier and consumer perspectives? i$.$e$.$

return fraud, product warranty, defective purchases and designer goods on $$sale$.$

$2.$ What is return abuse? Should prices be reduced and returns limited to offset return abuse?

$3.$ Are there any $$return stores$$ in the Tampa area that sell Amazon returns? Who are they $($find at

least two$)$ and what is their business model? $($i$.$e$.,$ direct to consumer, online etc.$)$

a$.$ How do they market themselves to their customers as well as the companies they source

from? Is it a profitable business?

b$.$ Bonus points if you visit a local store and discuss the experience.

$4.$ Compare a $$returns store$$ to a similar retailer who has been in the business long term. For

example, Ollies or Big Lots. Is the surge in bin stores a temporary opportunity based on current

economic conditions?

Survey

Complete an ad hoc survey of five friends$/$ family members where you discuss with them their experience

and knowledge of product returns and what happens to returned items. Include the table in your paper.

$1.$ Complete Table $1$ with your interview details.

Table $1.$ Survey Results $$ Ad hoc Interviews

Number First

Name

Age Profession Frequency

of Online

Shopping

Approx. return $\%$

of all purchases

in last $12$ months

What do they think happens

when they return an item?

$1$

$2$

$3$