Question: ints: The franchise comprises three local stores, each requiring specific staffing for optimal profitability: a store manager, an assistant manager, five department managers, and 2

ints:
The franchise comprises three local stores, each requiring specific staffing for optimal
profitability: a store manager, an assistant manager, five department managers, and 20
customer service representatives. On average, each store generates $1,300,000 in annual
revenue.
Recent trends indicate a 25% decline in store sales, accompanied by a 35% increase in online
sales. Last year's online revenue amounted to $350,000, managed efficiently by a team of
five full-time remote workers.
The owner's priority is to ensure each store maintains productivity, measured by revenue per
employee, while capitalizing on the potential for online business expansion.
Assignment Task:
Analyze the impact of technology-driven shifts in sales channels on staffing requirements and
store productivity.
Develop strategies to optimize staffing levels and roles within each store to adapt to changing
sales dynamics.
Propose initiatives to enhance online business growth, considering the current success and
potential scalability of the online sales channel.
Considerations:
Ensure your analysis incorporates relevant HR management principles and strategic
considerations.
Support your recommendations with data-driven insights and industry best practices.
Evaluate the potential challenges and opportunities associated with implementing your
proposed strategies.
Notes:
The analysis should be around a minimum of 800-1000 words in length.
Use proper citations and references for any external sources

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