involves supervising, coordinating, and directing the differences individuals bring to an organization to create an environment that will allow employees to achieve their full potential while ensuring that strategic organizational goals are being effectively met Multiple Choice Valuing diversity Strategic positioning Managing diversity Affirmative action Which of the following will help minimize miscommunication with diverse others? Multiple Choice using words that are exclusive rather than inclusive educating oneself about differences by listening and reading refraining from asking questions when someone uses a different first language forming an opinion about another person's communication in terms of age and mannerisms