ion et ered Identify the following for the attached process - Unnecessary steps, handovers, delays; - Any waste - duplication of effort; - Things that do not add value to the patient journey; - Bottlenecks and constraints; d out 0 3 ion Level 4 Process for Dispensing Medication 1 Electronic prescription ordered by doctor Access pharmacy system by entering login details (name, ID. Password) Enter patient details to find the prescription (either using the patient name or ID number, or the date of prescription) 2 Stored electronic prescription in pharmacy system Perform a drug review and drug interaction screen electronically by using the Drug Interaction Checker available in the system, Input medication details (name and code) into the checker and review results 3 Open pharmacy system and retrieve prescription Check the medication name and code, then find the medication according to the matching code on the shelf 1 4 4 Pre-verification Scan the barcode of the medication that is present on the label onto the barcode scanner Input the instructions in the note section of the reciept Click "print" 2 2 Check for conflict between prescriptions Is there more than one prescription? Contact doctor & request adjustment No Advise patient to check another pharmacy No Is there medication available? Yes Check validity of prescription -Check appropriate dosage Check expiration date Check compatibility with other medications and allergies 3 Attach label to medication Patient waiting while pharmacist finds medication Allocate medication from inventory Print medication label from pharmacy system on pharmacy labelprinter 4 Verification -Check again that medciation is correct -Check idosage and daily intake Check medication information Print out reciept along with instructions Counsel Patient -Commuicate dosage -Communicate possible side effects -Ask if pateint has any questions Patient leaves Hand medicine to patient Patient pays ion et ered Identify the following for the attached process - Unnecessary steps, handovers, delays; - Any waste - duplication of effort; - Things that do not add value to the patient journey; - Bottlenecks and constraints; d out 0 3 ion Level 4 Process for Dispensing Medication 1 Electronic prescription ordered by doctor Access pharmacy system by entering login details (name, ID. Password) Enter patient details to find the prescription (either using the patient name or ID number, or the date of prescription) 2 Stored electronic prescription in pharmacy system Perform a drug review and drug interaction screen electronically by using the Drug Interaction Checker available in the system, Input medication details (name and code) into the checker and review results 3 Open pharmacy system and retrieve prescription Check the medication name and code, then find the medication according to the matching code on the shelf 1 4 4 Pre-verification Scan the barcode of the medication that is present on the label onto the barcode scanner Input the instructions in the note section of the reciept Click "print" 2 2 Check for conflict between prescriptions Is there more than one prescription? Contact doctor & request adjustment No Advise patient to check another pharmacy No Is there medication available? Yes Check validity of prescription -Check appropriate dosage Check expiration date Check compatibility with other medications and allergies 3 Attach label to medication Patient waiting while pharmacist finds medication Allocate medication from inventory Print medication label from pharmacy system on pharmacy labelprinter 4 Verification -Check again that medciation is correct -Check idosage and daily intake Check medication information Print out reciept along with instructions Counsel Patient -Commuicate dosage -Communicate possible side effects -Ask if pateint has any questions Patient leaves Hand medicine to patient Patient pays