ions Problem 11-38 Algo (Process Throughput and Bottlenecks) Question 1 of 3 Hint(s) Check My Work...
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ions Problem 11-38 Algo (Process Throughput and Bottlenecks) Question 1 of 3 Hint(s) Check My Work (No more tries available) The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of seven minutes to fill out an application, one minute to take a picture, and nine minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only two clerks and two typists and expects to process 38 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number. Labor utilization of clerks: Labor utilization of typists: 253 % 507 % Where is the bottleneck in this three-stage process? The ability of the system is limited to clerks How might the job and process design be improved? The best way to help alleviate this bottleneck is by using better work practices and technology to increase service rates. ions Problem 11-38 Algo (Process Throughput and Bottlenecks) Question 1 of 3 Hint(s) Check My Work (No more tries available) The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of seven minutes to fill out an application, one minute to take a picture, and nine minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only two clerks and two typists and expects to process 38 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number. Labor utilization of clerks: Labor utilization of typists: 253 % 507 % Where is the bottleneck in this three-stage process? The ability of the system is limited to clerks How might the job and process design be improved? The best way to help alleviate this bottleneck is by using better work practices and technology to increase service rates.
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