is a systematic and planned effort to train, develop, and engage the performance of highly skilled employees and managers. Job analysis Evidence-based HRM O Talent acquisition O Performance management O Talent management QUESTION 6 W Human resources provide an organization with a sustainable competitive advantage because they (are): valuable. O have no good substitutes. rare. cannot be imitated. All of the choices are correct. QUESTION 7 As a type of resource, human capital refers to: the wages, benefits, and other costs incurred in support of HR functions within an organization. O the tax-deferred value of an employee's pension plan. executive talent within an organization. substitutes for physical assets. employee characteristics that can add economic value to the organization