_____ is an important issue in selecting an ERP system to implement.

A) The ERP vendor's reputation and financial situation

B) Technologies included in the ERP vendor's product

C) The ERP functionalities included in the vendor's product and their ease of use

D) All of the above

Sales management, sales automation, and customer service management are key elements of _____ systems.

A) ERP

B) SRM

C) CRM

D) SCM

A BPMN diagram uses ______ to illustrate the process activities performed by process participants.

A) swimlanes

B) All of the above

C) artifacts

D) gateways

An organization's ERP architecture may be implemented ______.

A) fully on-premises

B) fully in the cloud

C) as a combination of on-premises and cloud-based infrastructure

D) All of the above